How to Connect a Checking Account for Withdrawals and Deposits
You can update your organization’s connected bank account to withdraw funds from your brokerage account via ACH or wire.
Steps:
- Log in at infinitegiving.com
- Click Nonprofit Name -> Settings
- Go to External accounts → Linked Bank Accounts
- Click “Link new account”
- Choose Instant Verification (Plaid) or Manual Verification (micro-deposits)
- Instant = login to your bank, connect immediately
- Manual = IG sends small test deposit, you confirm with a three letter code
- Once verified, the bank will show as Linked and will available for withdrawals and deposits
Notes:
- Bank must be a U.S. nonprofit checking account (no personal accounts)
- Only account Owners can add or remove bank accounts
- You can only connect with one account at a time
- Updating your connected checking account with Infinite Giving does NOT update Stripe. Please login to Stripe to update your account there as well.
Troubleshooting:
|
Issue |
Fix |
|
Micro-deposits never arrived |
Wait 1–2 business days or restart verification |
|
Bank login fails via Plaid |
Switch to manual routing + account number entry |
|
Need to change bank later |
Remove old → add new → re-verify |