How to Customize Your Donor Tax Receipt Message
You can personalize the message that appears on the donor’s tax receipt after they complete a gift. This does not change the IRS-required format — it simply adds a custom thank-you message from your organization.
How to Update Your Receipt Message
- Log in at Infinitegiving.com
- Go to Campaigns
- Select Giving preferences
- Enter your custom Acknowledgement message
- Click Save changes
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Question |
Answer |
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Can we include images or banners in the receipt? |
Not yet — but your logo is featured at the top of the email |
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Can receipts be CC’d to my finance team? |
Coming soon — for now, receipts are visible in dashboard |
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Can we customize receipts per donation type? |
Not yet — message applies to all gifts |